Finance OTC Analyst (Order-to-Cash Analyst m/f)

Job Description

Results-oriented Finance OTC Analyst with experience in Accounts Receivable management, collections, customer account maintenance, and dispute resolution. Skilled in managing customer portfolios, improving cash collection performance, analyzing aging reports, and collaborating with cross-functional teams to support efficient Order-to-Cash operations and optimize cash flow.

In this role, you will:

• Manage the collection process and follow up on outstanding payments.
• Deliver excellent customer service while handling customer inquiries and payment-related matters.
• Investigate, raise, and coordinate the resolution of customer queries and account issues.
• Support the management of a broad Accounts Receivable portfolio.
• Maintain customer accounts and proactively communicate with customers to track and update expected payment dates.
• Help ensure timely cash collection and contribute to effective Accounts Receivable management.

Employee perks, benefits:

• work in a stable foreign company,
• flexible working hours,
• professional  training,
• annual bonus,
• Christmas vouchers,
• vitamin packages,
• transportation allowance and many others.

Qualifications

Candidates with education suit the position:
Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language and language level
English - Upper Intermediate (B2)
French - Advanced (C1)

Further foreign languages are an advantage.

Personality requirements and skills

• Strong communication and interpersonal skills with the ability to build positive relationships with customers and stakeholders.
• Customer-oriented mindset with a commitment to delivering high-quality service.
• Team player with a collaborative attitude and willingness to support colleagues.
• Resilient and confident when handling difficult conversations regarding payments and collections.
• Systematic, independent and precise work style.

 

Additional Information

Salary (gross)
from 1.800 EUR/monthly
 

Information about the selection process