Home Commercial Manager

Job Description

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life. 

We’re creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.

There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we’ve known before is taking shape. We’re not just building a company. We’re going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.

This role leads VodafoneThree’s Fixed Wireless Access (FWA) and Home Broadband vendor strategy, driving commercial performance and competitive advantage. It owns end-to-end vendor relationships, negotiates strategic agreements, and ensures delivery of margin and operational KPIs. This role influences cross-functional teams and executive stakeholders to optimise vendor value and support long-term growth.

What you'll do 

• Define and deliver the end-to-end vendor strategy for Fixed Wireless Access (FWA) and Home Broadband across both Consumer and Enterprise segments, ensuring alignment with broader VodafoneThree objectives.
• Build and manage strategic vendor partnerships, including performance oversight, contract governance, and senior stakeholder engagement.
• Lead regular commercial negotiations, achieving competitive pricing and mutually beneficial commercial terms in line with the Group Commercial Model.
• Develop and deliver 12-month Joint Business Plans (JBPs) with key vendors, fostering collaboration, innovation, and shared success.
• Identify, assess, and onboard new vendors to broaden the portfolio and strengthen competitive positioning.
• Optimise overall vendor value by effectively leveraging available commercial levers, assets, and propositions.
• Oversee inbound order management and fulfilment processes, supporting delivery against KPIs, service levels, and customer expectations.
• Provide data-informed insights and recommendations to senior leadership on vendor performance, opportunities, and market trends.
• Work collaboratively with cross-functional teams (Commercial, Product, Operations, Finance) to deliver integrated propositions and enhance customer experience.
• Ensure adherence to governance frameworks, risk management standards, and financial controls.

Qualifications

Who you are 

• Demonstrated experience in vendor management, commercial negotiations, and strategic planning within telecommunications or broadband sectors.
• Proven ability to collaborate across cross-functional teams and engage effectively with senior stakeholders.
• Strong commercial awareness, including understanding of margin drivers, pricing structures, and supply chain considerations.
• Experience in negotiation and contract management at a senior level.
• Clear and effective communication and presentation skills, with the ability to translate complex data into practical, actionable insights.
• Understanding of FWA and Home Broadband technologies and relevant market developments.
• GAP qualification, or equivalent experience, is desirable.
• Able to work both independently and collaboratively, with a proactive and adaptable approach in a fast-moving environment.

Worried that you don’t meet all the desired criteria exactly?  

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

 #VodafoneThree  

Additional Information

Need to know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email jobs@three.co.uk for guidance.

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