Coordinator, Human Resources

Job Description

Role Summary:
This is an exciting opportunity for an organized, proactive, and detail-oriented HR professional to provide HR support to Talent & Culture team members at Universal Destinations & Experiences, while also supporting the broader HR community at NBCUniversal.

The ideal candidate will be team-oriented and customer-focused, with the ability to manage multiple priorities and deliver high-quality support in a fast-paced environment. The HR Coordinator will perform a broad range of HR coordination and administrative activities, including employee interaction, HR process support, reporting, and project coordination. This position will also partner closely with key business partners such as Talent Acquisition, Finance, Benefits, Payroll, and HR Operations to help address routine questions, support day-to-day processes, and ensure a positive employee experience. This role will provide administrative and coordination support for the team, including workflow forms, HR systems updates, reporting, and other HR initiatives.

This role will report directly to the Director, Human Resources for Corporate HR, based in Orlando, FL.

Responsibilities:

Recruiting, Staffing & Onboarding

• Prepare job descriptions for open positions, and post open jobs
• Facilitate the new hire onboarding process from end-to-end
• Process new hires
• Partner with hiring manager to ensure a smooth new hire experience

HR Processes & Data

• Coordinate and manage roll-up reports and requests for Corporate Staff Functions
• Process and manage HRIS transactions for employee lifecycle data changes (including hires, personal data changes, compensation, leaves of absence, promotions, terminations, etc.) via SAP
• Support HR systems administration, including SAP, SmartRecruiters, PageUp, or equivalent system depending on location
• Run reoccurring and ad hoc reports and analyze HR metrics on attrition, performance, diversity, etc.
• Partner with business partners including Payroll, Benefits, Talent Acquisition, Compensation, and Finance to field questions and help resolve day-to-day employee issues
• Assist with annual processes (performance review process, salary planning, benefits open enrollment, etc.)
• Keep apprised & updated on new regulations, company policies & procedures
• Participate in various HR projects and initiatives including training planning and implementation, succession and compensation planning

Client Service

• Respond to routine HR questions, including benefits, payroll, and time off, or redirect employees to the appropriate contacts
• Deliver high-quality client service by offering solutions and helping address routine questions and concerns
• Serve as a liaison with HR departments including Payroll and Benefits to help manage and resolve day-to-day employee issues

Reporting/Administrative

• Provide assistance across the Corporate Staff Functions team on projects, initiatives, and assignments
• Run weekly, monthly, quarterly, and ad hoc reports from applicable HR systems (SAP, Business Warehouse Report, etc.)
• Create and maintain employee files and provide administrative HR support

Qualifications

What you’ll need:

• 1+ years of work experience
• Bachelor’s Degree OR equivalent work experience
• Proficient knowledge of Microsoft Excel, PowerPoint, and Outlook

Useful experience:

• Experience with HR information systems, such as SAP, Business Warehouse Reporting, etc.

Come join us if you are:

• Able to maintain confidentiality and use discretion
• Solid interpersonal & communication skills with an ability to interact with people at all levels
• Someone who demonstrates accountability, thinks critically, independently, and presents solutions
• A self-starter who takes initiative
• Resourceful and able to anticipate/see around corners
• Able to adapt quickly in a fast-paced, dynamic work environment
• Have excellent organizational skills
• Process orientated, detail oriented, and have great follow through skills
• Can prioritize responsibilities
• Customer service orientated
• Interested in a career in HR

Eligibility Requirements:

• Interested candidates must apply to be considered
• Must be willing to work overtime when required
• Must be willing to travel for work related business if necessary

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.