Assistant Clinic Manager

Job Description

The Assistant Clinic Manager is a pivotal member of our Clinic Leadership team in Conroe, working hand-in-hand with the Clinic Operations Director to keep our facility running seamlessly. In this role, you will bridge the gap between administrative excellence and clinical support—handling everything from workforce scheduling and EMR management to ordering supplies and managing new hire onboarding.

Because we believe in a hands-on leadership approach, you will also step in to provide direct support to our staff during breaks, transitions, and occasionally provide coverage in treatment sessions as necessary.

Clinic Operations & Office Management

• Scheduling & Coverage: Support the daily staff and client schedule to ensure optimal coverage, efficient operations, and smooth transition periods.

• Logistics & Supplies: Organize, inventory, and distribute clinic supplies, materials, and equipment; ensure the overall cleanliness and presentation of the clinic.

• Data Integrity: Maintain accurate records within the Electronic Medical Record (EMR) system, including patient information and staff timesheets.

Team Support & Onboarding

• Talent Onboarding: Support the onboarding process for new hires and coordinate their initial training schedules.

• Client Onboarding: Assist incoming families and clients with initial onboarding paperwork and information.

• Staff Reinforcement: Provide direct operational support to clinic personnel, including stepping in for break coverages and maintaining a motivating therapy environment.

• Clinical Support: Actively support or cover treatment sessions when operational or staffing needs arise.

• Compliance: Ensure all daily operations function in strict accordance with established company standards, procedures, and applicable laws.

Qualifications

• Education: High school diploma or equivalent, paired with applicable experience in a related healthcare or administrative field.

• Experience: Prior experience in a supervisory, team lead, or management role is highly preferred.

• Technical Skills: Extremely proficient with Google Workspace, with a proven ability to quickly learn and master new software systems (like EMR platforms).

• Communication: Exceptional verbal and written communication skills, with a heavy emphasis on maintaining empathy and promoting positive teamwork.

• Execution: Outstanding organizational skills, strict attention to detail, and proven time management capabilities to consistently meet deadlines.

• Adaptability: Ability to remain calm, focused, and effective in a fast-paced, dynamic clinic environment.