Golf & Leisure Attendant

Job Description

Oaks Cypress Lakes Resort is looking for a friendly, motivated, and enthusiastic Golf & Leisure Attendant to join our team on a casual basis.

As a Golf & Leisure Attendant, you'll play a key role in delivering exceptional service to our members and guests while supporting the day-to-day operations of the Golf Pro Shop and leisure facilities.

As part of our Golf Operations team, your responsibilities will include:

• Welcoming guests and members, processing golf check-ins and bookings, and providing outstanding customer service.
• Assisting with retail sales, merchandising, and maintaining a clean, organised, and well-presented Golf Pro Shop.
• Providing knowledgeable advice on golf, membership, resort facilities, and local attractions.
• Managing bookings for golf and tennis facilities.
• Supporting daily golf operations, including competition administration, tee sheet management, and field marshalling to maintain pace of play.
• Preparing and maintaining golf carts, rental equipment, practice facilities, and other golf assets.
• Collecting, washing, and maintaining range balls, buckets, and equipment.
• Assisting with general maintenance of golf operations areas, including the cart shed, course amenities, and surrounding facilities.
• Completing opening and closing procedures, cash handling, and general Pro Shop administration.
• Serving refreshments from the drinks cart when required.
• Ensuring Responsible Service of Alcohol (RSA) standards are always maintained.
• Maintaining guest privacy, confidentiality, and the highest standards of professionalism.
• Supporting the team with other operational duties as required.

Qualifications

To be successful in this role, you'll have:

• A passion for delivering exceptional customer service.
• Excellent communication and interpersonal skills.
• A positive attitude with the ability to work both independently and as part of a team.
• Strong organisational skills and attention to detail.
• A willingness to work outdoors and undertake physical tasks.
• Basic computer skills and confidence learning booking systems.
• Flexibility to work a rotating roster, including weekends, public holidays, and school holiday periods.
• Previous experience in hospitality, retail, golf operations, or customer service (highly regarded but not essential).
• A current RSA Certificate (or willingness to obtain one).

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

• Career Growth: Learning and development programs to boost your career.
• Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
• Global Perks: International accommodation discounts across our hotel brands.
• Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
• Experiences: Discounted entertainment and activities.
• Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
• Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences.