Operations Process Specialist

About the Role

Charm Industrial is building toward ATFBR, and we need someone to own how Pyro Operations learns, qualifies, and improves. The Process Specialist is the person who keeps our processes documented, our operators trained, and our operational knowledge current - so that when engineering hands off a new process, operations can absorb it and run.

This is not a desk job. You will spend time on the floor with operators, writing and maintaining SOPs that reflect what actually happens, and closing the loop between how a process was designed and how it runs day-to-day.

This role reports to the Operations Manager

• Own the operator training and qualification pathway for Pyro Operations - run the program, track progress, and maintain qualification records

• Maintain SOPs and training materials; update documentation as processes evolve and before they fall out of sync with practice

• Monitor process performance; identify deviations early and drive corrective action before they become incidents

• Identify and implement continuous improvement opportunities on the pyrolysis platform

• Participate in Train-the-Trainer with Manufacturing Engineering during new process introductions; formally accept process ownership at handoff

• Serve as the first call for operators with process questions during production

• 3-5 years of hands-on experience in an industrial processing environment - oil & gas, heavy manufacturing, chemicals, or similar

• Experience writing or maintaining SOPs

• Comfortable working with data - you can read a performance trend, identify what's off, and explain it to an operator and an engineer in the same conversation

• Strong written and verbal communication; you write clearly and you follow through

• Prior experience training or qualifying operators is a plus

• Familiarity with pyrolysis, gasification, or thermal processing