
Administrative Assistant (New York)
Jobs for Humanity
Posted about 19 hours ago
Job Description
Provide administrative assistance and for a business owner in New York, following established processes while resolving inquiries efficiently and accurately. Key Performance Indicators: • Maintain accurate ticket and record updates • Escalate complex issues appropriately • Improve resolution quality and customer satisfaction • Achieve consistent performance with minimal rework Qualifications: • High school diploma or equivalent • Ability to work onsite in New York • Authorization to work in the United States Additional Information: Summer Fridays!Qualifications
Required Qualifications
- High school diploma or equivalent
- Ability to work onsite in New York
- Authorization to work in the United States
- Ticketing/helpdesk systems
- Email and chat support tools
- MS Office (Word, Excel)
- Customer-focused communication
- Problem-solving and troubleshooting
- Time management
- Attention to detail
Job details
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