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Administrative Assistant (New York)

Jobs for Humanity

Posted about 19 hours ago

Job Description

Provide administrative assistance and for a business owner in New York, following established processes while resolving inquiries efficiently and accurately. Key Performance Indicators: • Maintain accurate ticket and record updates • Escalate complex issues appropriately • Improve resolution quality and customer satisfaction • Achieve consistent performance with minimal rework Qualifications: • High school diploma or equivalent • Ability to work onsite in New York • Authorization to work in the United States Additional Information: Summer Fridays!

Qualifications

Required Qualifications
  • High school diploma or equivalent
  • Ability to work onsite in New York
  • Authorization to work in the United States
  • Ticketing/helpdesk systems
  • Email and chat support tools
  • MS Office (Word, Excel)
  • Customer-focused communication
  • Problem-solving and troubleshooting
  • Time management
  • Attention to detail

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Job details

Workplace

Office

Location

New York, , United States

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