Functional Business Consultant* - Sales

Job Description

As Functional Business Consultant – Sales, you are responsible for the end‑to‑end Sales processes and system capabilities, covering IFS Cloud (ERP) and Dynamics CRM. You ensure a seamless Lead‑to‑Order process across systems while driving continuous improvement and digital enablement of the Sales organization. You combine process expertise, ERP/CRM understanding, and consulting skills to create sustainable, business‑driven solutions.

Roles and Responsibilities

Sales Process & Capability Ownership

• Own and improve end‑to‑end Sales processes (Lead‑to‑Order, Quotation, Pricing, Order Management)
• Act as key ISM partner for the Sales organization
• Ensure consistent process and data flow across CRM and ERP

IFS Cloud & CRM Functional Consulting

• Configure and optimize Sales functionalities in IFS Cloud
• Act as functional counterpart for Dynamics CRM
• Analyze incidents and change requests across both systems
• Support testing, releases, and system quality assurance

Integration & Solution Design

• Ensure smooth integration between CRM and ERP
• Translate business requirements into clear functional designs
• Prepare solution concepts and decision templates

Vendor & Stakeholder Management

• Coordinate and steer external service providers
• Facilitate workshops and alignments with Sales, Finance, and Operations
• Enable users through training and documentation

Qualifications

Profile

• Degree in (Business) Informatics, Business Administration/Economics, or a comparable qualification
• Strong understanding of Sales processes in an industrial or B2B environment
• Experience with ERP (IFS preferred) and CRM systems (Dynamics 365 preferred)
• Ability to work across system boundaries (CRM ↔ ERP)
• Analytical, solution‑oriented mindset with strong ownership
• Excellent communication and facilitation skills
• Very good English skills

Additional Information

What will you get in return for all the great things you bring to the table?

• Salary from €3000 gross/month, depending on experience.
• hybrid model of work
• 13th salary (100% of monthly gross salary).
• Meal vouchers worth €7.40 per day (above the legal minimum).
• 2 extra days off beyond mandatory regulations.
• Annual bonus.
• Access to our share purchase program.
• Referral bonus of €1500.
• Contribution to supplementary retirement savings (DDS).
• Free job-related training and contribution for language courses.
• Financial reward for seniority.
• Sports activities (football, tennis, volleyball, etc.).
• Multisport card for sports and wellness.
• Free employee bus transport (PK – TOMRA).

Does this sound like the right opportunity for you? 

Please send your CV, a few words about yourself, and your motivation for this position and joining TOMRA in the "Message to manager" field.